Dryva Courier

    Dryva Driver/Partner Privacy Policy

    Dryva Mobility Limited understands the importance of privacy and is committed to ensuring that your personal information is handled responsibly and securely. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data when you use our Dryva Website and App (the "Website").

    1. Introduction

    This Driver Privacy Policy explains how Dryva Inc. collects, uses, stores, and protects personal information of drivers using the Dryva platform.

    2. Company Information

    • Legal Entity: Dryva Inc.
    • Country of Operations: United States of America
    • Contact Email: hello@dryva.com

    3. Information We Collect

    • Name
    • Phone number
    • Photo
    • Driving license details
    • Vehicle information
    • Government-issued identification
    • Device information

    4. Location Information

    4.1 Location Permission

    Location access is required for trip assignment and navigation. Disabling location access may prevent the use of driver features.

    4.2 Driver Location Data

    • Used for trip assignment, live tracking, fare calculation, and safety
    • Last known location is stored
    • Live location tracked only during active trips
    • Location data retained for up to one (1) year
    • Not used for advertising or profiling

    5. Purpose of Data Use

    Driver data is used to verify identity, manage trips, calculate earnings, provide support, ensure safety, and comply with legal requirements.

    6. Analytics

    We use Firebase for limited analytics related to app stability and performance. Analytics data is not used for advertising or cross-app tracking.

    7. Data Storage & Retention

    • Data stored securely on AWS (USA region)
    • Driver personal and location data retained for up to 1 year
    • Trip history retained for operational and legal purposes

    8. Data Sharing

    We do not sell or rent driver data. Data may be shared with payment, communication, mapping, and analytics service providers solely to operate the Services.

    9. Driver Rights

    • Access personal data
    • Correct inaccurate information
    • Request deletion (subject to legal and contractual obligations)

    Requests can be sent tohello@dryva.com.

    10. Security

    We apply reasonable safeguards to protect driver data. No system is fully secure.

    11. Changes to This Policy

    We may update this policy periodically. Updates will be communicated through the app.